Employee Request
The employee submits an EMI Protection request through the EPKART platform.
Your EPKART Help Desk
Employee financial support and everyday services — in one place.
EPKART is an employee-focused financial wellness and digital services platform, built around EMI Protection and supported by useful everyday services.
EMI Protection. Financial Peace.
The EPKART Help Desk
A Help Desk Built Around Employee Needs
The EPKART Help Desk is designed to bring EPKART services closer to employees through the corporate ecosystem.
An employee can use the EPKART platform to explore available services and, where applicable, submit a request for EMI Protection or use everyday digital services.
Submitting an EMI Protection request does not create any assurance of approval, protection, payment, or availability.
Each case is considered independently according to applicable employee, corporate, programme and assessment parameters.
Our Primary Service
When an EMI Date Meets a Temporary Cash-Flow Gap
Employees may sometimes experience a temporary difference between their salary cycle and an upcoming EMI obligation.
EPKART is designed around this situation.
The platform provides a structured process through which an employee can submit an EMI Protection request for consideration.
01 02 Profile & Programme Assessment
The request is evaluated using applicable employee, corporate and programme parameters.
03 Case Decision
The request proceeds according to the applicable assessment and programme conditions.
04 Protection Process
Where applicable, the relevant EMI Protection process is carried out according to the applicable terms.
05 Repayment Tracking
Where a repayment obligation applies, the employee can view the applicable repayment information and activity through the EPKART platform.
Submitting a request does not create any assurance of approval, protection, payment, or availability.
Each case is considered independently according to applicable parameters and programme conditions.
What makes EPKART different
More Than a Payment App
EPKART is built with a different employee-first approach.
The primary focus is employee financial wellness and EMI Protection, while the platform can also provide everyday digital services that employees commonly use.
Employee Financial Wellness
EMI Protection Programme
Everyday Digital Services
One EPKART Experience
Everyday services
Useful Services for Everyday Life
Alongside its primary EMI Protection focus, EPKART can bring commonly used digital services into the employee experience.
Depending on the services available through EPKART and its service partners, these may include:
Mobile Recharge
Recharge your mobile through the EPKART platform.
DTH Recharge
Access DTH recharge services in one place.
Bill Payments
Access available utility and bill-payment services.
Travel & Flights
Access available travel and flight-booking services.
Offers & Cashback
Explore available offers and cashback opportunities on applicable services.
The availability, terms and features of everyday services may vary depending on the relevant service and service partner.
One platform
Your Everyday EPKART Experience
Financial Wellness
Employee-focused financial wellness experience.
EMI Protection
Our primary service proposition.
Everyday Services
Useful digital services for regular employee needs.
Offers & Benefits
Applicable offers and cashback opportunities.
Help Desk flow
Simple. Digital. Employee-Focused.
Employee
EPKART Help Desk
Explore Available Services
EMI Protection Request / Everyday Service
Applicable Assessment or Service Process
EPKART Dashboard / Service Completion
One Help Desk. Multiple Employee Needs.
From EMI Protection to everyday digital services, EPKART is building an employee-focused platform designed around the real needs of India's working workforce.
EPKART is a technology-enabled employee financial wellness platform. It is not a traditional bank or lender. EMI Protection is not assured or guaranteed and is subject to individual assessment, applicable employee and corporate parameters, programme conditions and terms.